Contact RunTru

Please contact our dedicated customer service specialist at1-844-997-4569, or complete the form on this page. A specialist will reach out to answer your questions from Monday through Friday, 7am to 5pm CST

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Our Customer Service team is delighted to serve you and will respond as soon as possible within our business hours (Monday – Friday 7 am – 5 pm CST).

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Value. Performance.
Long-term dependability.

Why choose RunTru? We deliver exactly what today’s consumers expect and deserve: an HVAC product that’s built to last, priced to fit any budget, and suitable for any residence. The result is heating and cooling performance that can be relied on—from outdoor AC and heat pumps, to furnaces and coils, to air handlers and packaged units—that’s also backed by Trane.

From initial design to final installation, RunTru represents a new approach to value-oriented heating and cooling equipment. All of our products are put to the test before the RunTru badge is applied—ensuring dependable, efficient heating and cooling, season after season, year after year.